AI for E-Commerce
Turn phone inquiries into conversions
AI agents that handle order status, returns, product questions, and phone orders to reduce cart abandonment and boost sales.
28%
Fewer Abandoned Carts
4.8
CSAT Score
70%
Calls Resolved by AI
<5s
Wait Time
Use Cases
How e-commerce use Karmas AI
Order Status & Tracking
Provide real-time order updates, tracking info, and delivery estimates.
Returns & Exchanges
Process return requests, generate labels, and handle exchanges.
Product Inquiries
Answer sizing, availability, and product comparison questions.
Phone Orders
Take orders over the phone for customers who prefer not to order online.
Recommended Agents
Best agents for e-commerce
Support Agent
Handle order and return inquiries
Sales Agent
Take phone orders and upsell
Outbound Agent
Cart abandonment follow-ups
“Phone orders increased 40% since deploying the sales agent. Customers love the personal touch.”
Alex Kim
Head of CX, BlueWave Commerce
Ready to transform your e-commerce business?
Start your 14-day free trial and see the difference AI voice agents can make.