About Us
Making every business reachable
We believe no customer call should go unanswered. Karmas AI is building the future of business communication with intelligent voice agents that are always on, always learning.
Our Mission
Every conversation counts
Small and medium businesses miss 62% of incoming calls. That is not just lost revenue — it is lost trust, lost relationships, and lost opportunities.
We started Karmas AI to solve this. Our AI voice agents ensure that every customer who calls gets a professional, helpful response — whether it is 2 PM or 2 AM, in English or Mandarin, a simple question or a complex booking.
Our vision is a world where the size of your team never limits the quality of your customer communication.
Our Journey
Founded in Sydney, Australia
Seed funding of $4.2M
Launched public beta
100 businesses on the platform
Series A - $18M raised
500+ businesses, 2M+ calls handled
Our Values
What we stand for
Customer Obsession
Every feature we build starts with a customer problem. We obsess over making businesses more responsive and accessible to their customers.
Innovation First
We push the boundaries of what AI can do in voice. From sub-second latency to natural conversation flow, we never settle for good enough.
Trust & Transparency
We build trust through transparent pricing, open communication, and enterprise-grade security. Your data is always your data.
Inclusive by Design
Our multi-language support and accessible design ensure every customer can be heard, regardless of language or ability.
Relentless Quality
We hold ourselves to the highest standards. Every voice interaction, every API response, every support ticket matters.
Global Thinking
Built in Australia, serving the world. We think globally from day one, supporting 30+ languages and businesses across every continent.
Our Team
The people behind Karmas AI
A team of engineers, researchers, and operators from the world's best technology companies.
Rahul Sharma
CEO & Co-Founder
Former engineering lead at Twilio. 12+ years in voice and telecommunications.
Emily Zhang
CTO & Co-Founder
PhD in NLP from Stanford. Previously built AI systems at Google DeepMind.
Marcus Williams
VP of Engineering
Scaled infrastructure at AWS and Cloudflare. Expert in low-latency distributed systems.
Sarah Chen
VP of Product
Led product at Intercom and Zendesk. Passionate about making AI accessible to all businesses.
David Kim
Head of AI Research
Published researcher in conversational AI. Previously at OpenAI and Anthropic.
Lisa Martinez
Head of Customer Success
10+ years in SaaS customer success. Former VP at Gong and Dialpad.
Join us on our mission
We are always looking for talented people who want to shape the future of business communication.