Security
Your data security is our top priority. We maintain enterprise-grade security practices and compliance certifications to protect every call and conversation.
SOC 2 Type II
Audited controls for security, availability, and confidentiality
GDPR Compliant
Full compliance with EU data protection regulations
CCPA Compliant
California Consumer Privacy Act compliance
PII Redaction
Automatic detection and redaction of sensitive information
How We Protect Your Data
Encryption
All data is encrypted in transit with TLS 1.3 and at rest with AES-256. Call recordings use tenant-isolated encryption keys.
Infrastructure
Hosted on SOC 2 certified cloud infrastructure with automated backups, redundancy across availability zones, and 99.99% uptime SLA for enterprise.
Access Control
Role-based access control (RBAC), SSO/SAML integration for enterprise, multi-factor authentication, and audit logging of all administrative actions.
Data Handling
Tenant-isolated data storage, automatic PII redaction in transcripts, configurable data retention policies, and GDPR-compliant data export and deletion.
Application Security
Regular penetration testing, dependency vulnerability scanning, secure development lifecycle (SDLC), and responsible disclosure program.
Network Security
Web application firewall (WAF), DDoS protection, rate limiting, and API authentication with scoped access tokens.
Report a Vulnerability
We take security issues seriously. If you discover a vulnerability, please report it responsibly.
security@karmas.ai